1. Have your camera connected to the power outlet and follow the iCamera installation guide to install the iCamera first. Make sure your smartphone is on Wi-Fi and you are able the view the live video from the iCamera page before proceeding to step 2.
2. Determine the iCamera IP address (First Gen). One way of finding out is by using “Fing”, which is a free app that can be downloaded from the Apple App Store or Google Play Store. If the camera is on Wi-Fi, it will have the manufacturer name Realtek Semiconductor or Shenzhen bilian electronic. The IP address will be the section boxed below.
3. Determine the Gateway address for your router. This can also be found in “Fing”. The gateway address is boxed in red below. The gateway address is listed at the top of your Fing app and has a symbol next to it. In addition, not all routers begin with “10.3.;” some routers began with “192.168.1.”
4. Launch the iSmartAlarm app > Login > go to the iCamera page > select your iCamera > tap Settings > tap Static IP.
IP: (the IP address determined in step 2)
Subnet Mask: 255.255.255.0
GATE: (the gateway address determined in step 3)
5. Tap Done.
6. Wait for the iCamera to reboot. Make sure you see the live feed before moving on.
7. Access your router settings.
Open your web browser, type the Gateway address into the address bar as shown and hit enter. (Gateway address determined in step 3.)
8. You’ll be asked to enter your username and password. Most of the time, the username and password will be located on the back or bottom of your router. Key words to look for are network key code, network code, and username. If you still can’t access your router settings, you can visit the website below and select the appropriate router model, then check to see if any of the username and passwords listed work for you.
9. Click on the Advanced link near the top of the page.
10. A new menu will show on the left. In this new menu click on Forwarding.
11. Ensure that the following information is imputed in the correct fields.
Local IP = IP address of your iCamera
Start & End Port = 17941
Protocol = Both
Enabled = make sure there is a check mark in the box
12. When you’re finished, click Apply near the bottom of your screen to save your changes.
13. You’re almost done! To verify that your port forwarding adjustments were set properly, visit the link below and enter “17941” in the “Port to Check” text field. Click “Check Port.” Refer to the example image below the link.
14. If your result is a “Success,” then check to see if you can access your camera outside your network. The easiest way to do this is by turning off the Wi-Fi on your smartphone and checking to see if you can retrieve a live image.